Refund & Cancellation

Refund Policy:

We love our customers and therefore have 7 Days No question asked return and Refund policy. All orders can be returned or exchanged within 7days of the receipt of the product by sending us an email with the order number on info@thelabgrownstone.com

The following rules/exceptions apply to 7 days Return & Refund Policy:

1.    All items to be returned & Refund must be unused in their original condition with all tags and packaging intact.

2.       The item must have been sold on our online store

Cancellation Policy :

Our team will do a quality check after the product is received in our warehouse and post-inspection the refund will be processed within 48 hours. If the payment is made using online options the amount will be credited to the source account within 7-10 days after receiving the product. In case of cash on delivery options, our team will share a link with the customer to update the bank details and the amount will be credited in 7-10 days.